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The Obama Campaign Public Relations Experience: The Mike Smith Citizen Journalist Story

Posted by Michael Smith in July 27th 2009  

Working press and advance for the Obama for President campaign was the highlight of over a quarter century of my experience in public relations and public affairs. Starting with a “messaging boot camp” in NYC two summers ago, the Obama campaign honed my national media connections, hanging with CNN’s Wolf Blitzer, Anderson Cooper and John King. I learned valuable lessons about leveraging social media and proving how scale works and can win with Web-based fund raising and today’s media relations.

I was involved on the Obama Tech, Media and Telecom media relations team and the Obama Small Business committee. These relationships have lead to my helping PRSA reach Press Secretary Robert Gibbs to bestow PR Professional of the Year at the White House. Shortly after, I landed a regular column on Huffington Post and had. Shortly after, I landed a regular column on Huffington Post, here is what I said about my experience working on Press and Advance in “What I Saw at the Revolution — Obama Campaign.” David Plouffe’s outlook said that the improbable primary victories kept the team going; they “just wanted to make a good showing”!
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Here is what folks will learn if they come to my case study cool talk at this year’s PRSA International Conference in San Diego:

  • Learning Saul Alinsky-style grassroots organizing techniques.
  • Energizing and engaging your base (stakeholders).
  • Creating a dialogue in social networks and leveraging for positive outcomes.

At the 2008 Democratic National Convention

Of course, Michael Smith Business Development (MSBD) was at the Democratic National Convention (DNC). I had press credentials and worked for both Reuters.com “inside the tent” and for the Huffington Post’s “off the bus” features. As a citizen blogger, I built relationships for MSBD with politicians, including New Jersey and Virginia Governors Corzine and Warner and House Democratic Majority Leader Senators Hoyer and Rockefeller. I even made connections with CNN’s jounalists  John King, Anderson Cooper and Wolf Blitzer and some Hollywood stars  like Matthew Modine, Richard Schiff, Anne Hathaway, Susan Sarandon and Dana Delaney.

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under: 2009 International Conference: Delivering Value, Corporate Communications and Public Relations, PRSA Conferences, PRSA International Conference
Tags: citizen journalism, mike+smith, obama+public+relations
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Is Client Relations the New Media Relations?

Posted by Geno Church in April 18th 2008  

Media Relations 101 teaches you the basics of interacting with journalists. You provide media outlets with timely, honest, interesting information that’s relevant to their audience. You respond promptly when they ask questions and you follow up when needed to make sure they have everything they need for a story. In short, PR people are taught to help build a symbiotic relationship with journalists and provide them information they can use. You know the drill.

But in this new era of “citizen journalism,” where anyone with a computer can spread information about your brand, is client relations quickly becoming the new media relations?  Should PR practitioners counsel organizations to treat customers in the same way PR folk treat media: providing open, honest, authentic information in a timely manner?

A lot of companies still aren’t sure how to handle the onslaught of attention (both positive and negative) social media has allowed customers to give to a brand, let alone give up the illusion of control that they’ve always had.  This is where public relations is poised to take the lead. Imagine if companies started listening and responding to customers in the same way PR people follow up with their top editors?

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under: Corporate Communications and Public Relations, Media Relations, Professional Development and Training, Relationship & Reputation Management, Social Media, Teleseminars, Word of Mouth
Tags: citizen journalism, Media Relations, word+of+mouth marketing
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