We had an opportunity to interview Craig Newmark and get some insight about how Craigslist works with the community, the key takeaway was that “people (Craigslist users) are trustworthy.”

Craig gave his three-part strategy for the success of Craigslist:

  • Technology: We have open source, lots of servers and keep it simple
  • Corporate: We keep the structure as small as possible so that management doesn’t lose touch
  • Community: We give lots of power over our site to the commmunity, we trust them and allow them to police the service

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