At the BIO Patient and Health Advocacy Summit last year, I learned a great deal about the FDA’s unprecedented approach to “Patient-Focused Drug Development,” and realized just how far advocacy relations has come during my 20 years of practice in health care PR. The way patients are being perceived by the pharmaceutical, diagnostics, insurance, hospital and biotech industries is dramatically changing. As health communications professionals, we need to understand exactly how these unprecedented shifts impact the way we counsel our clients, and construct and implement integrated communications programs.
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Eli Lilly, Novartis, FDA, the National Health Council and Top Advocacy Groups Discuss Tectonic Shifts in Patient Communications
Tags: Corporate Communications and Public Relations, health academy, healthcare communications, section conference
Oh, the wondrous things we have! We can access so many new electronic tools, gadgets and mobile applications to make our media relations efforts more productive. However, can email ever replace a face-to-face conversation? Can a Facebook page convey the interplay of emotions at a live news conference? How can 140 characters explain the complexity of health care policy or do it without the cynicism that too often creeps into pithy, short bites?
In order to engage reporters, we should not give up our YouTube channels, LinkedIn accounts or Flickr photos. They all are part of the arsenal that media relations professionals use to help tell clients’ stories. However, I do think it is time to refocus ― social media is a means to the end, and not the end goal itself.
Tags: health academy, healthcare communications, Media Relations, prsa health academy conference, public relations, Social Media, transparency, trust
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