When my sister, Lynn Wylie, met Richard Dreyfus on a cruise recently, she asked the actor-turned-Constitutional scholar what it was like to work with a mechanical shark. 

Almost every day, Dreyfus said, he’d arrive on the set of “Jaws” to hear this message over the intercom:

“The shark is down.

Ladies and gentlemen,

the shark is not working today.”

Can you imagine how frustrating it would be to show up day-in, day-out, ready to do the job you were hired to do, but not be able to get your work done because some system is broken?

Friends, I’ve got news for you. If you work in most organizations:

“The approval process is down.

Ladies and gentlemen,

the approval process is not working today.”

Nothing makes communications more frustrating than the approval process. It stalls production, garbles your copy and turns you from a professional communicator into a whining comma jockey.

Continue reading " The Shark Is Down: Most Approval Processes Just Don’t Work Day-to-Day "