Forget traditional and alternative forms of power. The kind of energy you exude as an agency owner or manager can provide startling clues to the health and direction of your enterprise.

Are you out to secure long-term client relationships, or are you skimming the market for a short-term payday? Do you focus on employee retention or resign yourself to the inevitable turn over? Is your management structure strict command and control or a flatter, more open arrangement?

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