Change. Sounds easy, but it’s tough to pull off without a solid game plan.
I’ve worked with many “change-challenged” businesses and organizations in my 10 years as president/founder of L.M. Dulye & Co. And I have some advice to share.
First step: Leaders need to get real. They need to establish an authentic voice in the workplace and coach their employees into a team effort which I call a Spectator-Free Workplace™.
So, how does a leader get everyone on board with a massive process change or culture change? How do you get people behind the effort without cynical second-guessers nay-saying from the sidelines? How do you turn employees into goodwill ambassadors?