A new key Public Relations Society of America (PRSA) membership benefit grants members free access to the 50 live and on-demand online public relations training webinars that are planned for this year, and now, there is a more user-friendly way for you to find them.

We have been working behind the scenes on the PRSA Calendar of Events to make virtual programming and in-person training easier and faster for you to locate. You can browse training sessions by date, or fine-tune your search by selecting a category to find a session by category.

Click Narrow By Category to see the categories available.

To access the free live and on-demand online training webinars or pay the member rate for in-person training seminars, first log in to your MyPRSA account and then complete the registration.

Expanded program categories, which are defined on each category page, now include:

• Accreditation Preparation & Maintenance
• Communication Strategy
• Crisis & Reputation
• Leadership & Management
• Measurement & ROI
• Media Relations
• Social Media
• Techniques & Tactics
• Writing

Continue reading " A New Look for the New Year: The PRSA Events Calendar "

With thoughts (and client budgets) turning to the New Year, PRSA continues our tradition of an annual PR industry forecast. This year, we feature contributions from 12 creative thinkers in public relations. We asked for insight into trends they believe will fundamentally change the PR industry in 2012.

Below is a compilation of their thoughts. Starting Jan. 3, 2012, and running for 12 consecutive business days, PRSAY will publish each trend as a full blog post.

We hope you find value in reading these predictions. Please add your own in the comments below or by using the hashtag #PRin2012. We’ll capture the best contributions and publish those in a special baker’s dozen post in late-January.

Related: Read the top-11 PR trends for 2011 in this Dec. 22, 2010, PRSay blog post..

Continue reading " 12 Trends to Watch: 2012 Public Relations Forecast #PRin2012 "

There’s big news in the public relations industry this week as the Public Relations Society of America (PRSA) recently announced that they are embarking on an international effort to modernize the definition of public relations. Chartered in 1947, PRSA is the world’s largest and foremost organization of public relations professionals and boasts a community of more than 21,000 members across the United States. Their current definition of public relations — “public relations helps an organization and its publics adapt mutually to each other” was last updated in 1982, before Twitter, before Facebook, hell, even before you had a computer at your desk. Technology has changed a lot over the last 30 years. So to have the ways in which organizations and their publics relate to one another, it’s definitely time for a change.

Adam Lavelle, a member of the board of the Word of Mouth Marketing Association and chief strategic officer at the iCrossing unit of Hearst, agrees. In the New York Times article linked above, he says:

“Before the rise of social media, public relations was about trying to manage the message an entity was sharing with its different audiences. Now, P.R. has to be more about facilitating the ongoing conversation in an always-on world.”

Unfortunately, ever since the days of Edward Bernays, public relations has had its roots in “managing the message.” Public relations grew out of propaganda, spin and manipulation — no wonder we’ve had an image problem for the last 100 years! Too many public relations practitioners have become so focused on the message that they have totally forgotten the relations part of public relations. As The Cluetrain Manifesto taught us way back in 1999 (also before social media), “public relations does not relate to the public; companies are deeply afraid of their markets.” From press releases that sound like this and media pitches like this, public relations practitioners have gotten lazy, hiding behind words and messages instead of building an actual relationship.

PRSA (disclaimer: I’ve been a member of PRSA or PRSSA since 2000.) should take this same advice while redefining the definition of public relations. The words might end up being totally accurate and insightful, but if public relations practitioners don’t also change their actions, the perception of the industry will never change. I hope that all PRSA members would realize the perception of public relations is about more than words — it’s about actions. And with that, here are ten actions that I’d like to become part of the new definition of public relations:

Continue reading " More Than Words: How to Really Redefine the Term “Public Relations” "

PR people care about search, Chris Brogan, president of Human Business Works, told attendees at yesterday morning’s General Session at the 2011 PRSA International Conference in Orlando, Fla.

Rather than thinking about how to get more people to our websites, or figuring out if we need to have a micro-site or a mobile site, we need to think about the “human digital channel” and interactions. “If you think about all those other things as the shop, then we’re working on how to make a better digital shopkeeper,” Brogan said.

Continue reading " Chris Brogan’s Keynote Presentation from the PRSA 2011 International Conference "

I can’t wait to address “Media Training: Develop & Deliver Compelling Messages,” on Monday, Oct. 17, from 11:30 a.m.–12:45 p.m., at the PRSA 2011 International Conference. Here’s a sneak peek at what I’ll present during an engaging session designed to guide you through spokesperson preparation, message development, delivery and control techniques, and personal presence.

Session Highlights

Spokespersons — and public relations practitioners who provide behind-the-scene counsel and support — know successful communications skills are honed by media training and practice. The most effective are strategic and follow a simple five-step process to drive message development and interview preparation. 

Continue reading " Media Training: Develop & Deliver Compelling Messages "