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crisis planning's tag archives

Is Crisis+ the Future?: Implementing Google+ in Crisis Communications (Benefits & Challenges)

Posted by Karen Freberg in August 8th 2011  

It seems like the entire world (or social media world at that) is discussing the new launch of Google +, which is the social networking site that is the answer to Facebook.  Some say that it is going to be the site that will transform how we search for information and how it truly emcompasses the social life as we know it, but there are others that still say that there are some issues with the site that need to be explored further in development.  It is still in the initial invites stages where a few professionals and individuals are on, and there have been several interesting posts, articles, and reports on how this new social networking site will do in this arena.

Of course, PR professionals are actively discussing how Google + can be used in traditional PR and Marketing roles.  However, the question that comes to mind with this new platform are the benefits and challenges for those practicing in crisis communications.  After reviewing the site as well as several articles, here are a few things that I have seen that Google + can be helpful for crisis communication professionals:

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under: Corporate Communications and Public Relations, Marketing & Marketing Communications, Professional Development and Training, Social Media
Tags: Crisis Communications, crisis planning, google+, Social Media
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Breakout Workshop: How Bulletproof Is Your Crisis Plan?

Posted by Jason Falls in October 28th 2008  

Most public relations professionals have at least a rudimentary knowledge of crisis plans and communications but because most don’t often have to use them (knock on wood) few of us possess the experience to evaluate them. Jean Gonsoulin, senior vice-president for GolinHarris addressed that void with, “How Bullet-Proof Is Your Crisis Plan?” Evaluating and re-tooling your plan for successful management in a crisis.”

Key takeaways included:

  • The worst part of a crisis is being unprepared.
  • Our role is to convince management to plan for the unthinkable. 
  • Corporate crises can take many forms – catastrophic, employee violence, product recalls, tainted products, executive misconduct, stock crashes, etc.
  • We should look at crises possibilities from many different angles and areas.
  • Consequences of poor crisis planning include escalation of the crisis, financial devastation, harmed reputation, chaos in the workplace and ultimate failure of your business or company.
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under: 2008 International Conference: The Point of Connection, Corporate Communications and Public Relations, Crisis Communications, Professional Development and Training, PRSA Conferences, PRSA International Conference, Relationship & Reputation Management, Seminars
Tags: crisis planning, reputation
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