Crisis+communication | ComPRehension

Fix Your Six Biggest Crisis Communications Problems in Two Days

Posted by James Lukaszewski in January 25th 2010

Every quarter, I conduct a two-day strategic immersion program for senior public relations practitioners, Advanced Crisis Communication Strategy: How to Think and Advise Management Strategically During Tough Situations and Crises. We deal with some of the most nagging personal and professional issues during these two consecutive days where the discussions, issues and questions are at the highest level possible. This program begins by answering the six most commonly asked questions of personal and professional curiosity and challenge:

What does it truly mean to be strategic? What do I have to know, learn, change or be more aware of to be listened to, called earlier and have real impact?

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Defining Crisis

Posted by Bey-Ling Sha in September 12th 2008

So, I get this invitation to write a blog related to an upcoming panel I’m participating on, Leaving No One Behind. I jump at the chance, not because I have nothing else to get done today, but because writing the blog is a great way to procrastinate from all that work, as I worry about my family members in Houston, hunkered down at home, bracing for Hurricane Ike. The forecast is so dire that city officials declared Friday, September 12, a hurricane-preparation day. No one goes to work; no one goes to school.

Thousands of miles away, in a city where some people don’t even know what rain is, I’m at work, but even the gray skies today in usually sunny San Diego reflect my concern.

The scenario in my Texas hometown this morning contrasts sharply with what we saw in 2005, when Hurricane Rita was aiming for the Houston area. In that event, residents were asked to evacuate, but panic and disorganization resulted in more than 100 deaths in traffic, compared to fewer than 10 deaths caused by the actual hurricane itself. Three years ago in Houston, the crisis was not caused by nature, but by man.

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Fix Your Six Biggest Crisis Communications Problems in Two Days

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